鐢ㄦ埛鍙�浠ヤ簨鍏堜笅鍗曞仛100绁ㄨ繘琛屽皾璇曟�ф搷浣�,100绁ㄦ渶澶氫篃灏卞崄鍑犲潡閽便�佸嚑鍗佸潡閽辫�屽凡,閫氳繃杩欐牱鐨勫皾璇�,浣犱篃鍙�浠ョ湅鍑烘潵鍒风エ鍏�鍙哥殑瀹炲姏銆�




1.瀹炵幇鍝佺墝鍒涚珛涓庢帹骞�


鍥�8.12 鍏�浼楀笎鍙锋敞鍐岄〉闈�4


鐜板湪寰堝�氫汉鍦ㄥ弬鍔犳椿鍔ㄧ殑鏃跺��,閫氬父閮戒細鐩存帴鎵惧埌涓撲笟鎶曠エ寰�淇＄兢,鐩�鐨勫氨鏄�涓轰簡鑳藉�熺粰鑷�宸卞甫鏉ユ洿瀹夊叏鐨勪綋楠�,鍥犱负閫氳繃杩欑�嶅井淇＄兢鏉ヨ繘琛屽埛绁�,淇濊瘉鍙�浠ヨ�╂姇绁ㄧ殑杩囩▼鏇村姞蹇�閫熷畨鍏�,鏈�閲嶈�佺殑灏辨槸鑳藉�熶繚璇佹瘡涓�寮犵エ鏁伴兘鏄�鐪熷疄鍙�闈犵殑,閮芥槸閫氳繃鐪熷疄浜哄伐鎵嬪伐鎶曠エ鎶曞嚭鐨�,鎵�浠�ip鍦板潃鍙�浠ヤ繚璇佸畬鍏ㄤ笉鍚�,缁欏ぇ瀹跺甫鏉ユ洿濂戒綋楠屻��






濡傛灉鎯宠�佽兘澶熺‘瀹氳繖涓�缃戠珯鏄�鍚﹀�煎緱淇¤禆,寤鸿��澶у�惰繕鏄�瑕佽兘澶熷悎鐞嗙殑杩涜�屽垽鏂�,鐪嬩竴鐪嬭繖涓�缃戠珯鏄�鍚﹁兘澶熺粰鎴戜滑甯︽潵鏇村畨鍏ㄧ殑浣撻獙,鏄�鍚﹂渶瑕佹垜浠�鎻愬墠寰椾氦閽�,鎴栬�呮槸鍚﹂渶瑕佽�╂垜浠�濉�鍐欐墍璋撶殑璐﹀彿鍜屽瘑鐮�,鏄�鍚﹁兘澶熷�楀彇鎴戜滑鐨勪釜浜轰俊鎭�绛夌瓑,濡傛灉澶у�跺湪娴忚�堢殑杩囩▼涓�娌℃湁浠讳綍鐨勬剰澶栨儏鍐�,骞朵笖纭�瀹炲彲浠ヨ�╄嚜宸卞弬鍔犳椿鍔ㄦ湁鏇村�氱殑浼樺娍,涔熻兘澶熶簡瑙ｅ悇绉嶅悇鏍蜂笉鍚岀殑鍏ㄦ柊鐨勬湁濂栨椿鍔�,閽堝�逛簬杩欐牱鐨勪俊鎭�缃戠珯澶у�跺畬鍏ㄥ彲浠ヤ俊璧栥��


鐨勬爣棰樹负 婵�娲讳綘鐨勫井淇″叕浼楀钩鍙板笎鍙� 鐨勯偖浠�,鐧诲綍鑷�宸辩殑閭�绠�,鐐瑰嚮閭�浠朵腑鐨勮繛鎺ュ嵆鍙�瀹屾垚婵�娲汇�傚�傚浘8.11鎵�绀恒��






涓嶈繃鍦ㄥ疄闄呭疄鏂介樁娈�,闈㈠�瑰ぇ閲忕殑瀹㈡埛,閮藉疄鐜颁竴瀵逛竴鐨勬湇鍔＄浉瀵瑰洶闅俱�傜洰鍓嶅凡缁忔湁寰堝�氫紒涓氫笌寰�淇″畼鏂瑰悎浣滃皢浼佷笟鑷�宸辩殑瀹㈡埛鍏崇郴绠＄悊 (Customer Relationship Management, CRM)绯荤粺涓庡井淇″叕浼楀彿瀵规帴,瀹炵幇浜嗕俊鎭�鐨勬櫤鑳借嚜鍔ㄥ洖澶嶃��






鍥�9.13 瀹氶厭搴� 鍏�浼楀笎鍙�






3.浠呮敮鎸佸井淇¤浆璐�,涓�鐩存敮浠樻柟寮忕殑璇锋敞鎰忎簡






寰�淇″埛鎶曠エ涓�鑸�鏀惰垂鍚楃敤鎵嬪吇寰�淇″彿闈犱粈涔堣禋閽便�愯殏铓佹姇绁ㄣ�戜竴寮犵エ澶氬皯閽卞�備綍缃戜笂绔為�夋椿鍔ㄥ揩涓�涓�鏈嬪弸鎬庝箞鍙�浠ュ揩閫熷緱鍒颁竴寮犵エ涓�寮犵エ鍚椾粖骞村垵,鏍规嵁鑵捐��鍙戝竷鐨�2018鐗堝井淇℃暟鎹�鎶ュ憡鏄剧ず,瓒呰繃90%鐨勫井淇＄敤鎴峰彲浠ラ�氳繃寰�淇＄殑姣忎竴澶�,涓�鍗婄殑鐢ㄦ埛浣跨敤寰�淇′竴澶�1灏忔椂浠ヤ笂;200浠ヤ笂鐨勫井淇＄敤鎴锋湅鍙嬬殑鍗犳瘮鏈�楂�,61.4%鐨勭敤鎴锋瘡娆″井淇″皢寮�鏀惧埛鏈嬪弸鍦堛��






澶у�跺湪杩涜�屽埛绁ㄧ殑杩囩▼褰撲腑,濡傛灉鎯宠�佽兘澶熺粰鑷�宸卞甫鏉ユ洿濂界殑绔炰簤浼樺娍,骞朵笖鍙�浠ヨ�╄嚜宸辫交鏉捐幏寰楁洿澶氱殑绁ㄦ暟,涔熷彲浠ユ彁楂樻暣浣撶殑瀹夊叏鎰�,寤鸿��澶у�朵竴瀹氳�侀�夋嫨涓撲笟姝ｈ�勭殑鎶曠エ缇�,鍚屾椂闇�瑕佽兘澶熶簡瑙ｄ笉鍚岀兢鐨勮祫婧�,鏄�鍚﹁兘澶熷湪杩涜�屽悎浣滅殑杩囩▼涓�缁欒嚜宸卞甫鏉ユ洿瀹夊叏鐨勪綋楠�,鏄�鍚﹁兘澶熺湡姝ｇ殑杩涜�屽井淇℃姇绁ㄤ簰鎶曠殑鏂瑰紡,杩欎簺闂�棰樺ぇ瀹堕兘闇�瑕佽兘澶熻繘琛屽悎鐞嗙殑鑰冮噺銆�


鍏充簬寰�淇″叕浼楀钩鍙板彲浠ュ疄鐜版�庢牱鐨勮惀閿�妯″紡鍦ㄧ綉缁滀笂鎺�璧蜂簡婵�鐑堢殑璁ㄨ��,姒傛嫭鏉ヨ��,涓昏�佹湁浠ヤ笅涓夌偣:


鈼忎负鑷�宸辩殑鍏�浼楀笎鍙峰噯澶囦竴寮犳弧鎰忕殑澶村儚鐓х墖,姣斿�傚叕鍙告爣蹇楃瓑,澶村儚涓�缁忓井淇″洟闃熺‘璁ゅ悗灏嗕笉鑳芥洿鏀广��


1.涓嶇湅鎶曠エ娲诲姩閾炬帴鐩存帴灏辫兘鎶ヤ环鐨勯渶瑕佹敞鎰忋��


涓嬮潰璇︾粏浠嬬粛濡備綍娉ㄥ唽鑷�宸辩殑寰�淇″叕浼楀笎鍙�:






鍦ㄨ繘琛屼娇鐢ㄧ殑鏃跺�欏ぇ瀹跺彲浠ョ洿鎺ュ湪杞�浠堕〉闈㈡潵杩涜�岃�剧疆,鐩存帴鍙�浠ヨ�剧疆鑷�宸辩殑澶村儚浠ュ強鏄电О,瀵逛簬鐐硅禐鐨勬暟閲忓ぇ瀹朵篃鍙�浠ョ洿鎺ヨ繘琛屾搷浣�,杩欐牱鎵嶅彲浠ヨ�╄嚜宸辩洿鎺ヨ幏寰楃浉搴旀暟閲忕殑鐐硅禐,鍚屾椂涔熷彲浠ヨ�╄嚜宸辨湅鍙嬪湀鐨勪汉姘旀洿楂�,浣嗘槸澶у�朵竴瀹氳�佹敞鎰忓湪姝ｈ�勪笓涓氱殑骞冲彴鏉ヨ繘琛岄�夋嫨杞�浠�,杩欐牱鎵嶅彲浠ヤ娇鐢ㄧ殑鍔熻兘鎬ф洿寮�,鑰屼笖瀵逛簬鍒疯禐鐨勬晥鏋滀篃鏇村姞鐨勫畨鍏ㄣ��